Salem Harley-Davidson®
3601 Silverton Road NE, Salem, OR 97305

503.363.0634
Read Testimonials

Read Testimonials

★★★★★ 

9/13/18

I want to give a shout out to Salem Harley Davidson. I bought my first Harley, a 2016 Road Glide Special, two years ago. Since my purchase, I have used the service department, parts department, and clothing. I have had all positive experiences with all departments. The service department has bent over backwards to take care of me when I have had two very small warranty issues and have had updated software for the Boom Box uploaded when I added accessories for free. They did not charge me! I have an older Harley touring bike and anytime I needed parts, they were fast, professional, friendly, and very knowledgeable. I have bought shirts and riding gear from the clothing department. Again, friendly and professional. My oldest son, who has bought clothing items and riding gear from Salem Harley, received the same level of service even though he is 16. He was not treated any different than me despite his age. Salem Harley has earned my families business for life. Thank you to Ty in service, Ken, James, and Jeff in parts.

James Buchholz, Keizer, OR


★★★★★

8/21/18

Hats off to Salem H-D! I lived in Salem three years ago, then moved to Tacoma, WA. Monday I was riding from Eugene back to Tacoma when I lost clutch function. I made it to Salem H-D and was delighted to find the service department open - on Monday!. I was even more delighted when the service department staff remembered my name (and my motorcycle) after three years of no contact! Mike, the service technician who has done many hours of good work on my bike in the past got right on my clutch problem. A few hours later I was back on the road.Here's to Salem H-D, the best dealership anywhere. Not the biggest, not the fanciest, but when it comes to customer service and customer care, Salem H-D stands well above the rest.

Dan Dreier, Tacoma, WA


★★★★★

5/2/18

I have been a customer for over 20 yrs. I tried other Harley shops as well as an independent shop but never found what I have at Salem. Ty and the service dept are heads above anything else I have tried. Great work, friendly, and I have never left unsatisfied and I ride over 20K miles a year. Keep up the good work guys! I'm here for the reminder.

-Anonymous


★★★★★

3/30/18

Jeff in parts is AWESOME. When my bike was getting painted we lost an essential bolt. He knew I was anxious to get my bike back together and take it for a ride. They didn't have the bolt. He went and took the one off his OWN bike for me.

Vicki Mueller, Keizer, OREGON


★★★★★

11/6/17

Thank you for hosting a clothing drive for Veterans. Here in the Chicago area, every Police Department is hosting a Coat Drive for Midwest Veterans Closet where we are distributing them to active military, Veterans, and families. We have a national campaign for a K9 Coat Drive and would love to collaborate with you, if possible, and of course, share our haul with you. Feel free to contact me on my cell 847.354.2108. Our flier is on our website at MidwestVeteransCloset.org Kindest regards, Mary Carmody, president

Mary Carmody, North Chicago, ILLINOIS


★★★★★

8/25/17

Marc and the sales staff make this store by far the easiest with which to buy..

Andrew Little, Albany, OR


★★★★★ 

6/28/17

Special thanks/attagirl to Jenny in general merchandise for helping me with a simple plastic screw for my helmet's visor.

Mac MacCartney, Salem, OREGON


★★★★★

10/7/16

Bo Allen, Portland, OREGON


★★★★★ 

8/29/16

Again, I was very impressed with the SHD Team. From the first phone call to the minute I rode the new bike home I was glad I originally bought from SHD. Jim, Todd and Mark really stepped up to make this deal happen! This is our 4th purchase from SHD and we have yet to experience any issues. In fact they are getting better. 5 Star's for the SHD Team, Mike & Kathy of Dallas

Mike Mahoney, Dallas, OR


★★★★★

7/5/16

Best dealership EVER. I have bought my first Harley here and will only buy from Salem Harley-Davidson. The people here are awesome!

Drea , Salem, OR


★★★★★ 

7/5/16

A great buying experience, with very cool people.

Joshua , Salem, OR


★★★★★

7/5/16

I have purchased two bikes from Salem Harley Davidson and recommended Salem HD to a neighbor, who also purchased a new bike from them. Salesman, Mike has always assisted me and I value his expertise and customer service. If Mike isn't in, I will come back when he is available. All staff provide outstanding service.

Belden, GRAND RONDE, OR


★★★★★ 

7/5/16

A special Thank You to Greg and Jim!! You both went above and beyond to get my wife into the bike she wanted A big Thank you as well to the folks in finance for you quick work to get us on our way!! If you are reading this and wondering if Salem Harley-Davidson deserves your business… The answer is YES!!! I have now purchased 3 bikes from them in less than a year and each time the process has gotten easier than the one before. The sales team including finance are friendly and willing to help without being pushy. The service department is top notch, The folks at the parts counter will get you what you want when you want it and the apparel department is sure to have what you need as well. Only 4 months ago my wife selected a sportster for her first Harley and first bike as well. Purchased at Salem Harley-Davidson of course!! That purchase was quick and painless ! Well 4 months later my wife decided she wanted something a little bigger and more comfortable for the longer rides. We stopped on Friday to see what was available in their amazing new used showroom. ( not ready for another new bike just yet ) I told Greg where I was at with the Sportster and where I needed to be when all was said and done. We selected a fantastic Heritage Classic. After a couple of test rides they made us an offer to consider. The wife and I chewed on the numbers for a couple days. Long story short... We showed up as soon as they opened the doors on Sunday... Asked if the offer was still good, and it was. 2 hours later we were on our way. ( bike needed a bath and we had to transfer some gear from the old one to the new one or we would have been out much sooner, not to mention some good old friendly conversation !! ) Thanks again Greg, Jim, and Moe for going above and beyond to make the deal work for us!! The wife is extremely happy with her new used bike. ( SHHH… don't tell her but I like to sneak it out when she is not riding it as well ) Thank Again !! Fred and Sandy

Fred , McMinnville, OR


★★★★★ 

7/5/16

Had my Screamin' Eagle worked on by Salem H-D. The service was wonderful! The tech mgr kept me updated and answered all my questions. My bike runs fantastically! I didn't realize how bad it was running til they worked on it. Also purchased merchandise and the counter person helped me get the parts to fix my helmet. Highly recommend Salem H-D!

Wayne, Troutdale, OR


★★★★★ 

7/5/16

Quite possibly the finest Harley dealership in the US of A. I am especially impressed with the work done in the service department. They take care of my bike as if it were their own. I am always treated with respect, am given access to the mechanic that did the work, and receive a full explanation of the work done or needed. The manager of this dealership is a "hands on" guy. He's accessible, approachable, and takes personal responsibility for everything that's going on in the dealership. The dealership is super active in the community and sponsors numerous charity events throughout the year. Early on they won me over when they handed me $100 for bringing a friend in to buy a bike. Not only did I get the $100, my friend got a great deal on a new bike.

Dan


★★★★★ 

7/5/16

Purchased second Harley in 3 months. Both from "Salem Harley" Went shopping for the wife on Saturday (spring cleaning event day) Took her to every bike shop in the Salem are I could find. She fell in love with a Sportster at "Salem Harley Davidson " On Sunday that was all she could talk about. So I called at 2pm asked if I had enough time to come sign and take the bike home. ( hour ride just to get there.) They said sure no problem they were open till 4. Long story short I am sure I was at the dealership for less than a half hour and on my way with a Happy Wife!! Thanks Greg for showing us the bike and a big thanks to all the rest of the staff.

Fred , McMinnville, OR


★★★★★ 

7/5/16

My wife and I stopped by to browse. We ended up buying 2 bikes. Greg and Jim made both buys easy and fun. I have dealt with 4 HD dealers in the area and the Salem location is by far the best. Well worth the extra ride to get there.

Wally Vancouver


★★★★★ 

7/5/16

First Harley after 33 years of riding… Greg was awesome from the time I rolled up… This dealership is very different than both in Portland, low key, excited about what they do, love to laugh, and know their stuff inside and out. No pressure! Bought new 2015 Road King (trade in was easy and fair from the start) and both parts and service were more than willing to show me the ropes and adjust rider settings until they were PERFECT. After half a dozen bikes over the years, this is by far the best experience I have had.

Mike , Salem, OR